Search Filters Applied
Filter your results:
Accessing Ease of Access Programs on Microsoft Windows 8 Question: What Accessibility Tools are available in Windows 8, and how do I locate them? Answer: The Windows 8 Accessibility Tools include: • Magnifier • Narrator • On-Screen Keyboard •
Modified:
3/13/2014
|
#41884
Accessing Microsoft Windows System Restore Question: How do I restore my Windows computer to a previously working state when it is not functioning properly? Answer: To perform a System Restore on your computer, please perform one (1) of the options
Modified:
9/14/2016
|
#46970
Add File Extension to File Name Question: How to add a missing file extension to file name that doesn't have a file extension? Answer: To add a file extension, perform the following: 1. Browse to the location where the file was saved 2. Right-click
Modified:
12/22/2014
|
#41374
Adobe Flash Player Uninstaller Symptom: I am unable to uninstall Flash Player with the normal uninstall procedure. Cause: The installation has become corrupt or damaged. Resolution: Adobe has developed an uninstaller that can be utilized to remove
Modified:
2/14/2012
|
#32311
Alternative Screenshot Methods Question: How do I take a screenshot when Alt+Print Screen does not work? Answer: Some alternative methods of taking a screenshot are as follows: Screenshot Method 1 Windows XP: 1. Click on Start 2. Click on Run 3....
Modified:
10/2/2019
|
#36829
Apple Macintosh Users Accounts Question: How do I create a new user account on Apple Mac OS X, locate user accounts, or determine if I have administrative access to make changes? Answer: Access user accounts To access your user accounts follow the
Modified:
6/21/2017
|
#47708
Cannot Connect to WiFi Symptom: All of a sudden I am no longer able to load websites or connect to the Internet. Cause: Sometimes the wireless on your computer accidentally gets turned off by bumping a button, switch, or hitting a key combination.
Modified:
3/13/2017
|
#47495
Cannot Install Apps Outside of the Store in Microsoft Windows 10 Symptom: When trying to install a program or app in Microsoft Windows 10, I receive the following error message: Your PC's settings only let it install verified apps from the store
Modified:
12/7/2018
|
#48007
Capturing a Screen shot in Apple Mac OS X Question: How do I capture a screenshot on an Apple Mac OS X computer? Answer: A screenshot (or screen capture) is a way of taking a picture of what is displayed on your computer screen. This picture will be
Modified:
5/16/2019
|
#36978
Capturing a Screen Shot in Microsoft Windows Question: How do I capture a screen shot in Microsoft Windows? Answer: A screen shot (or screen capture) is an image of a window or screen that is usually stored in the clipboard for later pasting into a
Modified:
2/23/2015
|
#44756
Capturing a Screen Shot with the Snipping Tool in Microsoft Windows Question: How do I capture a screen shot with the Snipping Tool in Microsoft Windows 7 and later? Answer: To use the Snipping Tool, perform the following: To access the Snipping...
Modified:
12/4/2017
|
#16078
Capturing a Screenshot on a Microsoft Windows 8 Tablet Question: How do I take a screenshot on a Windows RT Tablet? Answer: To take a screenshot using a Windows Tablet, follow these steps 1. Press and hold the Windows icon 2. Press Volume Down The
Modified:
1/15/2015
|
#37986
Change the Default PDF Viewer in Windows 10 Question: How to Change the default PDF viewer in Windows 10? Answer: To change the Default PDF viewer on Windows 10 perform the following: 1. Click on Start Menu 2. Click on Settings 3. Click on System 4.
Modified:
5/31/2017
|
#47660
Changing File Associations Question: How do I change the program associated with a particular file type? Answer: To change the program associated with a particular file type, please save the file to your computer and perform the following steps:
Modified:
10/14/2017
|
#21679
[[articleBody:Title,required]] Question: [[articleBody:Question,required]] Answer: [[articleBody:Answer,required]] Additional Information: [[articleBody:Additional_Information]] We welcome and appreciate your feedback! Privacy Policy | Website Terms
Modified:
1/2/2016
|
#37140
Check for a Program on Apple Mac Question: How do I check to see if I have a specific program installed on my computer running Apple Mac? Answer: To check for programs on a Mac computer, please access
Modified:
6/21/2018
|
#48319
Clearing Cache and Cookies in Firefox on Mac Question: How do I clear Cache and Cookies in Mozilla Firefox on a MAC OSX? Answer: Note: Try clearing phoenix.edu cookies before clearing all the browser cache and cookies, if the URL that is having
Modified:
12/17/2019
|
#39451
Computer Mouse Not Responding Symptom: When I try to use my mouse the pointer movement is erratic on the screen. Cause: Issues with your mouse can can be caused by corrupt drivers, loose connection, low battery, or dirty sensors. Resolution: To
Modified:
1/19/2015
|
#37234
Computer Will Not Shut Down Symptom: After I select Shut down or Restart the computer shows a shutdown screen but nothing else happens. Cause: This issue is caused by a program or process that is still running and likely cannot be stopped by...
Modified:
11/27/2013
|
#41250
Connecting to Wireless Network in Microsoft Windows 8 Question: How do I connect to a wireless network in Windows 8? Answer: To connect to a wireless network using Windows 8, from the desktop view, perform the following: 1. Click the wireless icon...
Modified:
4/7/2014
|
#37957
Contacting Apple, Inc. Technical Support Question: How do I contact Apple, Inc. Technical Support? Answer: To contact Apple, Inc. Technical Support, please select one (1) of the following: • iPod, Mac and iPad technical support: 1-800-275-2273 •
Modified:
1/19/2015
|
#37141
Contacting Microsoft Technical Support Question: How do I contact Microsoft Technical Support? Answer: To contact Microsoft Technical Support by phone, choose one of the following: • Limited No Charge Support: 866-234-6020 • Pay-Per-Incident
Modified:
1/8/2018
|
#20061
Convert Google Docs files to Word (or PDFs) Question: How do I convert Google Docs files to Word (or PDFs) ? Answer: To convert Google Docs file to a Word doc preform the following: 1. Open the file in Doc that you want to convert to Microsoft Word.
Modified:
1/20/2017
|
#47364
Copy and Paste in Windows Question: How do I copy and Paste in Windows? Answer: Text can be copied and pasted between almost any webpage and almost any document or application. For example, you could copy text from one webpage to another webpage,
Modified:
12/14/2017
|
#47104
Create Desktop Icon in Microsoft Windows 10 Question: How do I create a desktop icon for a program in Microsoft Windows 10? Answer: To create desktop icon, follow these steps: 1. Click on the Start button 2. Click on All Apps 3. Find the program in
Modified:
6/19/2017
|
#47701
Create Folder on an Apple Mac OS X Question: How do create a folder on a Apple Mac OS X Operating System? Answer: To create a folder, please see the following link: • https://support.apple.com/kb/PH25633?locale=en_US Note: Even though the article
Modified:
4/29/2018
|
#47114
Create New User Account in Microsoft Windows Question: How do I create a new user account in Microsoft Windows? Answer: To create a new user account, please review the following links: • For Windows 7 and 8.1: •
Modified:
7/2/2019
|
#42857
Creating .zip file on Microsoft Windows Question: How do I create a .zip file in Microsoft Windows? Answer: To create a .zip file, please see the following: • Compress and uncompress files (zip files) Note: These steps apply to Microsoft Windows 7,
Modified:
4/2/2017
|
#36317
Creating Internet Desktop Shortcuts on an Apple Macintosh Question: How do I create a desktop shortcut to a website on an Apple Macintosh? Answer: To create a desktop shortcut for a website on a Mac, follow these steps: 1. Launch Safari 2. Navigate
Modified:
8/29/2017
|
#47868
Creating Website Shortcut on Microsoft Windows Desktop Question: How do I create a shortcut to a website on my Microsoft Windows desktop? Answer: To create a shortcut to a website on the desktop, perform one of the following: Method 1 1. Right-click
Modified:
2/4/2014
|
#32198
